User Data Deletion Instructions

At Rentarooo LABS, we respect user privacy and adhere to Meta Platform Terms. If you have connected your Facebook Page or Instagram accounts to web portals we built for you (as an agency client) or connected them to Flowmey (our upcoming SaaS platform currently under development), you can request the deletion of your platform data.

Please follow the step-by-step instructions below to delete our access and remove associated platform data from our databases.

1. Disconnect via Facebook Settings

You can revoke our app's access to your Meta Platform Data at any time directly through your Facebook profile:

1. Log into your Facebook account.
2. Go to your profile’s Settings & Privacy, and then click Settings.
3. In the left sidebar, navigate to Apps and Websites.
4. Find the relevant app name (e.g., Flowmey or your custom website portal integration app).
5. Click the Remove button next to the app name.
6. Confirm the removal to revoke all active API tokens and permissions.

2. Request Manual Data Deletion

To completely purge any cached Meta Platform Data (such as Page names, profile pictures, and post text logs cached for display purposes) from our agency servers or Flowmey databases:

• Send an email request to our compliance desk: support@rentarooo.com.
• Please use the subject line "Meta Platform Data Deletion Request".
• Include the email address connected to your account, your Facebook Page name, and the URL of the website we built or connected for you.

Once received, our engineering team will verify the request, delete all matching platform logs from our database tables within 24 to 48 hours, and send you a confirmation email.